Knowledge Management

Saturday, April 20, 2024

Knowledge management and engineering

Knowledge Management is the set of methods for the implementation of a KM project and techniques (including software tools such as Ardans Knowledge Maker) to identify, capitalise, organise, research, consolidate, validate, share, analyse, evolve and live knowledge between members of the organisation.

The aim of knowledge management is therefore to create a living memory that can be contributed to (enrichment) and/or distributed (consultation).

Knowledge Management avec Ardans

Your know-how is the identity of your organisation, and capitalising on it is the added value of its future. Ardans' Knowledge Management solutions offer you an operational approach to identify, structure and validate your knowledge. The age pyramid, staff turnover, team mergers, the evolution of professions and markets, the acceleration of communications, processes and decisions, the dissemination of knowledge exploitation are all factors that trigger knowledge capitalization.

In all cases, it is a question of setting up a very rich framework in which the confidence in the system and the passion of the experts for their profession will enable communities to build real cathedrals of knowledge about their profession, within a timeframe and with a quality that is remarkable in every respect. In the "Knowledge Management" sphere.

We call this type of operation "Intangible Assets Management®" because the focus is on the organisation's intangible assets and the development process is centred on the players who carry this knowledge and who will have to make it live and grow afterwards.

Companies, whether private or public, know that their strength, responsiveness and dynamism come from their human capital. The ability to work in synergy (cooperate), to capitalise on its know-how and share its knowledge and experience.

Ardans offers a proven approach and technology that has been implemented in several industrial and service sectors. They are based on a solution dedicated to the "capitalisation, valorisation and sharing of knowledge".

The KM Knowledge Management approach

All of our methods and techniques are implemented by our knowledge engineers who are responsible for collecting, formalising and making explicit the implicit knowledge held by the "knowers" or business experts.

This KM Knowledge Management approach includes :

While the knowledge engineer works on the structuring of the asset and its enrichment by knowledge made explicit and validated by the experts, the Knowledge Manager's job is focused on the process linked to the life of the knowledge asset management system.

Ardans also offers the following KM training courses for knowledge managers or anyone involved in a knowledge management project:

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