Training dedicated to Communities of Practice

Ardans, expert in knowledge management, offers you a series of modules on "Communities of Practice", based on its CoPBoK methodological reference framework, the result of over 25 years' experience, and the CoPManager workshop, designed and developed to support all knowledge managers in animating and managing the community of facilitators of communities of practice (the CoP of CoPs).

This training course is structured around five modules, each lasting four hours:

Module A: Introduction to communities
Module B: Managing and facilitating a CoP with the Core Group
Module C: Understanding the operational activities of a CoP
Module D: Understanding and managing the life of a CoP
Module M: Using the CoP Manager, the CoP facilitator’s environment

The CoP training course is aimed at a wide audience: facilitators, coordinators, community managers, as well as any active member of a professional community (whether based on profession, learning or practice), knowledge managers, and indeed anyone involved in the development of CoPs.

The CoP training course is preferably delivered face-to-face, mainly as in-house training, and via blended learning on request.

CoPBoK - Training to Communities of Practice - Ardans icone PDF

(PDF 356Ko)

Introduction to communities

Module A: Introduction to Communities has several objectives:

To understand what professional communities are, and more specifically Communities of Practice (CoPs)
To understand how communities and knowledge management fit together within the framework of the ISO 30401 standard
To understand the roles within a CoP and how to be a ‘good facilitator’
To understand the different stages of maturity of a CoP

Duration: 0.5 days (4 hours)
Prerequisites: None

Module A of the Communities of Practice training covers the following topics:

Introduction to communities: terminology conventions
Types of communities: different categories and a classification framework
Communities of practice and knowledge management
The specific characteristics of a CoP
The CoP maturity model
Roles within a CoP
Conclusion: key takeaways
Illustrated using the CoPBoK® as a reference

Managing and facilitating a Community of Practice with the Core Group

Module B: Managing and facilitating a CoP with the Core Group has several objectives:

To understand the importance of roles within a CoP
To understand how to be a ‘good facilitator’ of a CoP
To know and understand the different stages of maturity of a CoP
To define the scope of your CoP and its objectives
To prepare for the launch and launch your CoP
To understand the importance of your CoP’s charter
To facilitate your CoP and assess member satisfaction

Duration: 0.5 days (4 hours)
Prerequisites: Ideally
- Be a member of a professional network or a Community of Practice
- Have completed module KM05a

Module B of the Communities of Practice training covers the following topics:

The roles found within a CoP and their importance
The CoP maturity model
Preparing and launching your CoP
Facilitation: at launch and throughout all stages of the CoP’s development
The facilitator’s ongoing responsibilities: facilitating, recruiting members and managing their motivation to contribute
Getting my CoP to deliver: methods and tools (managing operational activities and defining the roadmap)
Simulating the creation of a CoP: “Let’s get started: would we like to form a CoP for community facilitators together?”
Conclusion: what are the key takeaways?
Illustrated using the CoPBoK® as a resource

Qualiopi Certification

The Ardans training organisation is Qualiopi certified with the N°2021/93468.2

On July 5, 2024, Julien NIZRI, Director General of AFNOR Certification, certified that Ardans carries out its training activities in compliance with Qualiopi.

Ardans has always wished to share the know-how and expertise related to its engineering and consulting through its technology transfer activity.

Ardans training courses have been awarded Datadock referencing status

Ardans' training courses have been granted the status of being referenced by https://www.data-dock.fr. The Datadock certification number of Ardans is DD 0017759

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CoP: Training to Communities of Practice