Called "Kloogle & Innovation", the multi-site collaborative platform developed by Ardans with Ardans Knowledge Maker®, is the KLINGER knowledge management portal built around six complementary contexts : Reference, Innovation, Service, Forum, Success stories, Cross search.
- Contributors are divised as "Basic Users" and "Advanced Users". Each user is appointed to a referent, an "Advanced User", in charge of qualify and validate knowledge posted in the "Kloogle & Innovation" base.
- An "Administrator", appointed by the organization, is in charge to moderate contributions inside the portal, and to manage user accounts.
- Each context has its own workflow rules about creation, submission, modification of a knowledge element. For example, an innovation article can be related to a product, a process or a service and integrated within his own validation workflow.
The english langage was chosen for an optimal communication and search engine AKM Search® facilitates navigation. Once the first initial data is loaded, "Basic Users" make live the device under "Advanced Users" and "Administrator" control, trained by Ardans to manage the tool.
 |
|
|
